SHIPPING INFORMATION

No one likes hidden fees. Here’s exactly how we calculate your shipping cost. As you move through checkout, the price you see is based on two straightforward factors: the total weight of everything in your cart and the destination it’s traveling to. Before you commit to the order, you’ll have a clear view of the available shipping methods and what each one costs, so you can make the choice that feels right for you.

I need it fast. Can you help?

We don’t let orders sit around. Our team prepares and sends out packages several times each week, keeping things moving steadily. If your timeline is especially tight, don’t hesitate to get in touch. A direct email to us is the quickest way to let us know you’re in a hurry, and we’ll explore what’s possible for your situation.

Where is my package?

Once your order is on its way, you won’t be left guessing. Tracking details are sent to every customer after dispatch, giving you a window into your package’s progress until it reaches your doorstep.

What will the box look like?

We believe the unboxing moment matters. Inside, every item is wrapped with genuine care and packed securely. The outer box itself might tell a story—we often reuse cardboard boxes as a small, intentional step toward reducing waste. While the exterior may have had a previous journey, the contents inside are arranged neatly and thoughtfully, just for you.

What if I’m ordering from another country?

For orders crossing borders, it’s important to know that any duties or customs taxes applied by your destination country fall under your responsibility. These charges are separate from the shipping fee shown at checkout, and the site isn’t able to cover or estimate them in advance.

Can I get a refund on the shipping fee?

The shipping cost you pay is non-refundable. It covers the service of transporting your order from us to you, and that journey, once completed, can’t be undone.

Still have a question?

We pack every order like it’s a gift, and we’re just an email away if you need anything along the way. Whether you’re curious about a shipment, need to flag an urgent request, or simply want to talk through your options, reach out to us. We’ll always do our best to assist you.